onewood empowers your business through high quality Provisioning and Billing back office BPO services that promote enhanced business efficiency and improved bottom-line. We do fixed SLAs with you right from the start so provisioning gets completed in a timely and quality fashion.
Your companies back office management can significantly impact your success. Large volumes of data accrue on a daily basis, from various transactional processes such as provisioning billing, and collections that require effective back office solutions.
Working with our current customers we integrate ourselves with their existing processes while introducing our tried and tested methodologies and a "RIGHT first time" attitude to provisioning and billing. We ensure that we are in in-line with your company risk assessment policies and approvals.
This has led to huge cost saving for our existing customers as they focus on their core business while our skilled domain experts look after this important aspect of business.
We back this up with reporting as agreed with you in contracts and SLAs to provide as required daily weekly and monthly reports and meetings.
Looking to lower VoIP support costs and improve your VoIP user satisfaction score?