Improve customer service and loyalty

Live Chat

E-COMMERCE

Improve customer service and loyalty

Chat fast and effective way to offer help—without interrupting visitor experience.

Chat and Message allow your agents to engage customers over websites, mobile apps, and popular messaging apps like Facebook Messenger, Twitter etc

We maintain close communication with your sales and customer service departments, sending them advance queries or sales leads as they come along.

Our live chat service delivers

  • clear advice, delivered in plain language.
  • We agree canned responses with you and create scripts which our agents adhere to.
  • We ticket every chat conversation made and track it to closure.
  • Results with excellent communication skills.
  • We match your time zones.
  • Define and managed SLAs

Furthermore, we analyse chat data using machine learning and automate many responses to reduce burden on agents and lowering cost of operations to you.


Our Projects
web design
Business Website
ppc management
PPC MANAGEMENT
CAll US:
Tel:+92-42-32300333, +44-20-70431514
EMAIL:
sales@onewood.co
We will respond with:
01-Email and phone call       02-Price estimate      03-Offer an in-person meeting
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