We are experts in e-commerce with years of experience along with in-house certified developers. No e-commerce platform is an island. The platform should be able to speak with established ERP systems, integrate payment channels and supports requirements for custom development. We make it all happen.
A fully managed e-commerce outsourcing service that delivers increased revenue and engages your potential customers through the buying lifecycle. ATTRACT drives new customers. CONVERT raises your sales conversion rate. RETAIN improves customer satisfaction, retention and loyalty through post transaction services. OPERATE supports sales through store development, cloud hosting and integration.
We increase the number of visitors that actually order, increase average order sizes through up-selling and cross-selling techniques and nurture your leads to improve your sales revenue to keep you ahead of your competition by leveraging our analytics driven behavioural models to continuously monitor and enhance your store.
We build Magento and Shopify stores that deliver sales through our years of experience with in-house certified developers and ensure that you fully leverage platform features based on our persona driven analytics based behavioural models to get results. ERP, CRM, payment gateway and fulfilment partner integration provides a 360 degree solution.
Need to constantly add new products, update inventory levels and keep site content fresh? Online Store Operations delivers a performant SLA based service that encompasses all aspects of e-commerce management.
Our customer support team has a scalable IP based infrastructure to provide your customers with stellar after sales support and boost your customer satisfaction, retention and loyalty levels. Whether you require a shared service or a dedicated team onewood can deliver as your customer service representatives.
Your store needs to be as user friendly and equally conversion focused on mobile as it is for your desktop users. With 1.6 billion shoppers using their mobile devices to buy globally, onewood optimises the store to facilitate your mobile users. We ensure that the customer journey meets your expectations whether it be on your responsive store or your m-commerce app.