Customer Service in E-Commerce plays a crucial role. RETAIN provides your customers with post transaction services that increases customer retention because keeping your customers is the only real win!
RETAIN delivers on your investment in marketing and customer acquisition!
In today’s Omni-Channel experience customer or visitor want service no matter which channel they are on. When thinking about customer service for your online store consider - Self-service, live chat, search, comprehensive FAQs, and call center support.